Product which sold via our website is not refundable but buyer can do exchange on the product colour or upgrade the series.
Vessolar provide 7 to 10 years product warranty to all our customer. A warranty will be issued upon installation. We will fully replace the exact product to customer without charges if the product has any defects such as peeling , cracking, delaminating, loosening or demetalization after installation.
The warranty will void if the product is subjected to abuse, improper care, loose panes, poor grouting, natural disasters or if installed by an unauthorized installer.
Please find Vessolar authorized installer as below :
Vessolar Sdn. Bhd. – Puchong
Address : GF-24, IOI Business Park,
Persiaran Puchong Jaya Selatan,
Bandar Puchong Jaya,
47100 Puchong, Selangor.